Privacy Policy

Your privacy at bet1x is our top priority. This policy transparently explains how we collect your data, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026
Our Commitment in Brief
Your Data Is Never Sold
Protected with 256-bit SSL encryption
Not shared with third parties except as required by law
Request data deletion or correction at any time

How We Protect Your Data

A quick overview of the steps bet1x takes to protect your privacy.

Encryption Technology

All your data and transactions are protected by TLS/SSL encryption — no outside party can read or steal your information.

Secure Data Storage

Your personal information is stored on secure servers. Regular security audits are conducted to ensure there are no vulnerabilities.

No Data Sold to Third Parties

We never sell or share your personal information with advertisers or third parties. Your data belongs solely to you.

AML & KYC Protection

Identity verification follows international AML and KYC standards, protecting your account from unauthorized access.

Cookie Controls

We only use necessary cookies. You can update your cookie preferences at any time.

User Controls

You have complete control over your data — view, edit, download, or delete it at any time.

1 Introduction

Bet1x (referred to herein as "we", "us", or "the Platform") places the highest importance on user privacy. This Privacy Policy details what data bet1x collects, why it is collected, how it is used, and the measures taken to keep your information secure.

By creating an account or using the bet1x platform, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us.

This Privacy Policy is part of our Terms & Conditionstogether form a complete legal framework governing the relationship between bet1x and its users.

This Privacy Policy has been written in English to ensure Bangladeshi users can easily understand it. If you have any questions, please contact our Help Center Contact us.

2 Data Collection

Bet1x collects two types of information from you — what you provide directly and what is automatically collected as you use the platform.

Information You Provide Directly

During registration, KYC verification, or when contacting support, you provide the following information:

Data Type When It Is Collected Why It's Needed
Full name, date of birth At Registration To confirm your identity and verify your age
Email address, phone number At Registration For Account Communication & Security Verification
Address & Location During KYC Verification For Legal Compliance & Service Delivery
ID photo (NID/Passport) During KYC Verification For Identity Verification & AML Compliance
Payment details (Mobile Pay/Nagad number) During Deposit/Withdrawal To Process Transactions
Support Chat Messages Contact Hours To resolve issues and improve our services

Automatically Collected Information

When you use bet1x, certain information is collected automatically. This includes:

  • IP address and device information (model, operating system, browser).
  • Pages you visited on the platform, time spent on each — session logs.
  • Gaming history, bet amounts, and outcomes.
  • Browsing data collected via cookies and tracking pixels.
  • Affiliate or referral source information (where applicable).
Automatically collected data is primarily used to maintain platform security and improve your browsing experience.

3 Purpose of Data Use

Bet1x uses the data it collects strictly for the purposes listed below. We never use your data for anything outside this list.

  • Account Management: To create your profile, verify your identity, and keep your account secure.
  • Payment Processing: To process deposit and withdrawal requests quickly and accurately.
  • Customer Support: To properly address your complaints and queries.
  • Security & Fraud Prevention: To detect unusual activity and keep your account secure.
  • Legal Compliance: To comply with AML, KYC, and licensing authority regulations.
  • Service Improvement: To analyze usage patterns and improve the quality of the platform.
  • Relevant Contact: To notify you about bonuses, promotions, or important updates (you can opt out at any time).
  • Responsible Gaming: To detect signs of excessive gaming and provide timely alerts.

Bet1x never sells your data to third parties for advertising purposes or uses it for unrelated reasons.

4 Data Sharing

Bet1x may share your information with the parties below only in limited, specific circumstances — and in each case, only the minimum necessary data is shared.

Payment Processors

Payment information required to process transactions via Mobile Pay, Nagad, Rocket, or bank transfer is shared with the relevant payment gateways. These providers operate under their own strict privacy policies.

Regulatory Authority

We may be required to share information with licensing authorities or government agencies due to legal obligations. In such cases, bet1x always makes every effort to protect your interests.

Technology Partners

Bet1x works with certain technology service providers (such as cloud storage and cybersecurity firms) to operate the platform. These providers process data solely for designated purposes and are not permitted to share it with third parties.

bet1x never sells, rents, or trades your personal information. All our technology partners operate under strict non-disclosure agreements (NDAs).

5 Cookie Policy

Cookies are small text files stored on your device. bet1x uses cookies to keep the platform running smoothly and to enhance your experience.

Types of Cookies We Use

  • Essential Cookies: For maintaining login sessions, security tokens, and core platform functions. The platform cannot operate without these.
  • Functionality Cookies: To remember your preferred language, theme, or notification settings.
  • Analytical Cookies: To understand which sections of the platform are used most — this data is fully anonymized.
  • Security Cookies: To detect fraud and unauthorized access.

Cookie Controls

You can delete or disable cookies through your browser settings. Keep in mind, however, that disabling essential cookies may cause certain parts of the platform to stop working properly.

6 Data Retention

How long bet1x retains your data depends on the type of information and the applicable legal requirements.

  • Account Information: Retained for the duration of account activity and for 5 years after closure (as required by AML regulations).
  • Transaction Information: Up to 7 years, in accordance with legal and regulatory requirements.
  • KYC Documents: A minimum of 5 years from the date of verification.
  • Support Chat: Up to 2 years after the issue is resolved.
  • Analytical Data: Up to 2 years, in anonymized form.

Once the retention period has passed, your data is securely deleted or fully anonymized.

7 Your Rights

As a bet1x user, you have full rights over your personal data. Your rights are outlined below:

Right to Access You may request to know what information we hold about you.
Right to Rectification You may request corrections to any inaccurate or incomplete information.
Right to Erasure You may request that your data be deleted under certain circumstances.
Right to Restrict Processing You can request that your data be used only for specific purposes.
Right to Data Portability You can request a download of your data in a portable format.
Right to Object You may object to marketing communications or specific processing activities.

To exercise any of these rights, write to us at: support@bet1x.bet — We will respond within 30 days.

Some data may not be erasable due to legal compliance requirements. In such cases, we will explain the reason in detail.

8 Minor's Privacy

Bet1x is strictly for users aged 18 and above. We do not knowingly collect or store data from minors.

Age is verified at registration and confirmed through identity documents during the KYC process. If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If you suspect that your child or someone you know has created a bet1x account, please contact our support team right away.

9 Third-Party Links

The bet1x platform may occasionally reference third-party services, such as payment gateways or game providers. These services have their own privacy policies and operate outside of bet1x's control.

Bet1x is not responsible for the privacy practices of third parties. Please review their respective privacy policies before using any third-party services.

10 Security Measures

Bet1x uses industry-standard security measures to keep your data safe. Our security infrastructure includes:

  • TLS/SSL Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of protection when logging into your account.
  • Firewall & IDS: To prevent cyberattacks and unauthorized access.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Data Backup: Secure offsite backups ensure zero risk of data loss.
  • Access Controls: Only authorized personnel can access information on a need-to-know basis.

That said, no method of transmission over the internet is 100% secure. To further protect yourself, use a strong password and never share your login credentials with anyone.

11 Policy Changes

Bet1x may update this Privacy Policy at any time. For any significant changes, we will:

  • We will update the "Last Updated" date at the top of the page.
  • Send a detailed notice of the changes to your registered email address.
  • You will see a notification when logging into the platform.

Continued use of bet1x after any changes will be considered acceptance of the updated policy. If the new policy is not acceptable to you, please contact us.

12 Contact

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

Email support@bet1x.bet
Help Center Go to Live Support
Response Time Up to 30 business days
Related Policies Terms & Conditions
bet1x is fully committed to keeping your data safe and your privacy protected. Our Responsible Gaming policy as well.

Play on a Safe & Trusted Platform

Your privacy and security at bet1x are our number one priority. Open an account today and start playing with confidence.

18+ only. Play responsibly.

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